Audi Q7

New Audi Q7 only 1,392 miles driven, front brake failed, Audi NOT willing to remedy under warranty claiming unsubstantiated brakes overheated due to excessive braking ? Clearly manufacturer fault and serious safety hazard - no support from Audi Grapevine

Often brakes abruptly. the first time the car was set at 60mph adaptive cruise control when the car abruptly braked to almost a stop on a divided four lane hwy. I reported incidents to Audi Cary & put my car in for service. they did not find diagnostic conclusion. after picking up my car the problem continues.While on Adaptive cruise control set at 62 mph abruptly decelerates to 17, forcing driver to pull into right turn lane. Again on same afternoon car braked abruptly with another car following closely behind, the driver accelerated, there was a pause where braking stopped but car did not accelerate, then the car accelerated avoiding being hit from behind. The last two incidents I immediately call Audi Cary to report the problem. I now journal all episodes of malfunction.

I leased a brand new 2025 Q7 at the beginning of June 2024. Two weeks into the lease i was attempting to back my car out of a parking spot at work, during a rainstorm, and the vehicle applied the brakes, grinding me to a sudden halt. It thought the rain was an obstacle. I tried several times to back out of the parking space and each time the car, without any other warning, slammed on the brakes. I called my salesperson who requested I contact the service center, who requested that I bring the vehicle in to be looked at. I was told that the vehicle should not be acting that way. After having the vehicle for 24 hours they called me to say there were no malfunctions or errors recorded in the system and I could come get the car. They told me that they were not able to "simulate rain" to test the issue adequately. A couple of weeks later it happened again. This time I was attempting to leave my garage, again in the rain, and I could not do so. The vehicle continued to halt each time I tried to back up. The car went back to the service center who had it for a full week, from 7/23/24 - 7/30/24, just to tell me that the issue I am referring to is actually "normal behavior and is a feature of the car" and they said that it could be turned off. This issue continued to occur and so I was provided a loaner vehicle while they were investigating what was occurring with mine. This report is related to that loaner vehicle as it has the same issue as my leased vehicle. Neither 2025 Q7 will backup in the rain and will slam on the brakes if you attempt to do so. The dealer continues to claim this is normal and I was told the issue was mine and there was nothing the dealer can or will do. I am reporting this vehicle as having an issue due to the severe safety concerns surrounding this issue with these vehicles. It is not being taken seriously by Audi and this is very concerning.

I leased a brand new 2025 Q7 at the beginning of June 2024. Two weeks into the lease i was attempting to back my car out of a parking spot at work, during a rainstorm, and the vehicle applied the brakes, grinding me to a sudden halt. It thought the rain was an obstacle. I tried several times to back out of the parking space and each time the car, without any other warning, slammed on the brakes. I called my salesperson who requested I contact the service center, who requested that I bring the vehicle in to be looked at. I was told that the vehicle should not be acting that way. After having the vehicle for 24 hours they called me to say there were no malfunctions or errors recorded in the system and I could come get the car. They told me that they were not able to "simulate rain" to test the issue adequately. A couple of weeks later it happened again. This time I was attempting to leave my garage, again in the rain, and I could not do so. The vehicle continued to halt each time I tried to back up. The car went back to the service center who had it for a full week, from 7/23/24 - 7/30/24, just to tell me that the issue I am referring to is actually "normal behavior and is a feature of the car" and they said that it could be turned off. When I picked up the car, the feature they turned off was the Rear Cross Traffic Assist (RCTA). However, that is a feature that I want to be able to use and nowhere in the owner's manual or anywhere I can find does it say that rain will stop the vehicle. I do understand how the RCTA is meant to work and I do want to have an audible and visual warning of objects or people impeding my path. However, I do not want the vehicle thinking that rain is an obstacle. I do have videos of this occurring.

The vehicle has adaptive cruise control with something called "predictive control." The occurrence happened on I-40 in New Mexico with a 75mph speed limit. I went to pass a semi and a pickup truck followed me into the passing lane. Both lanes were clear ahead for at least a tenth of a mile. As I got to the front of the semi, we reached an exit off the right lane. The Q7 slammed on the brakes - not slowed down, it literally slammed on the brakes. Luckily I reacted to hit the gas pedal to override the cruise control and the pickup truck driver reacted by slamming on his brakes. But a simple pass could have resulted in a disastrous accident solely because of the vehicle. I had some of these issues earlier in my trip, but not to the degree of the above incident. It was most common when passing near any intersection, including exit ramps and emergency vehicle cross-overs. An intersection icon showed up and the vehicle slowed down - sometimes gently, sometimes more forcefully. It appears to be operating within its design parameters. I reported the issue to the dealer, but I am currently across the country. I am awaiting a response. I found the settings to turn off predictive control and am testing the system to see if this works. But if the system is operating as designed, there appears to be a flaw if predictive control is active.

Matrix adaptive headlights are not working. Night driving with increased adoption of LED headlights become challenging due to high glare level and associated temporary vision sensitivity reduction, I was hoping that matrix adaptive headlights will improve this (especially in states like Michigan where extra side light appreciates due to high amount of deers) but they are not working. Also, It puts some pedestrians under extra danger since they could not been seen in low light conditions (there’s a lack of external lighting poles)

The contact owns a 2025 Audi Q7. The contact stated that the Lane Departure: Lane Keep Assist unintendedly engaged. While driving 40-70 MPH and attempting to switch lanes, the vehicle jerked abnormally. The contact stated that the Lane Departure: Lane Keep Assist was turned off. The Lane Departure: Lane Keep Assist warning light was illuminated. The vehicle was taken back to the local dealer on two occasions, and the contact was informed that the vehicle was operating as designed. The system was reset, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

I am filing a formal complaint regarding serious safety-related defects in a newly purchased Audi vehicle. Immediately upon delivery, the car presented: • A faulty solenoid, a critical engine component, creating risks of engine misfires, sudden stalling, loss of acceleration, and transmission malfunctions while driving. Such failures pose imminent hazards during the cross-country travel that military families like mine regularly undertake. • Defective windshield wipers from the outset, jeopardizing visibility and safety during inclement weather. These defects demonstrate systemic quality control failures by Audi, undermining the safety expectations owed to U.S. consumers. Requested Action I urge NHTSA to: 1. Investigate Audi for potential violations of federal motor vehicle safety standards. 2. Evaluate whether a recall is warranted, as this appears not to be an isolated case. 3. Hold Audi accountable for delivering vehicles with concealed or unaddressed safety defects. As a U.S. military officer, I cannot risk the safety of my family in a vehicle plagued by such defects. American families deserve full confidence that new vehicles meet uncompromising safety standards.