BMW 7 SERIES HYBRID SEDAN

Subject: Urgent Safety Complaint – Rear Visibility Obstruction in BMW 760i Due to “Theater Screen” and Rear Roller Shade Options To Whom It May Concern, I am writing to formally report a serious safety issue involving my recently purchased BMW 760i, equipped with two optional features — the “Theater Screen” and the rear window roller shade — both of which pose a significant hazard to driver visibility and road safety. The “Theater Screen” is a 31-inch ultrawide display that folds down from the roof for rear passengers. Upon activating this feature, the screen completely blocks all rear visibility through the rearview mirror. When I first engaged the system, I was immediately alarmed to find the rear view entirely obstructed, forcing me to turn it off and fold it back up to avoid driving blindly. In addition, the rear window roller shade, another optional feature I purchased, obstructs approximately 80% of the rear visibility when fully deployed. Both of these factory-installed and BMW-approved options create an extreme safety hazard, effectively disabling the driver’s ability to monitor traffic behind the vehicle — a fundamental requirement for safe operation on public roads. When I brought these concerns to BMW’s Customer Relations department, they dismissed the issue, stating that both features were “inspected and approved by the National Highway Traffic Safety Administration.” Frankly, it is difficult to believe that NHTSA would approve such features that blatantly compromise driver visibility and violate basic safety standards. I am therefore requesting that NHTSA urgently investigate this matter to determine how such equipment passed federal safety standards, and to ensure appropriate corrective actions are taken. These options place drivers, passengers, and the public at serious risk of collisions and injury. Thank you for your prompt attention to this critical safety issue.