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RecallScanner Severity Profile

Mercedes-Benz METRIS

Watch22 recall campaigns, verify by VIN.
0
RecallScore
Critical
2
Fire risk
3
Crash risk
19
Injuries
0
Deaths
0
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All Recalls

22 campaigns
22 recalls 2 critical🔥 3 fire risk💥 19 crash risk
Model year
Airbag
Dec 27, 2016
3417 days ago

Your passenger airbag may not deploy properly in a crash and fail to protect your front passenger.

Affected: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.

Consequence

An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.

Remedy

DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Airbag
Jun 2, 2026

Your airbags may not deploy in a crash because water can damage the control unit.

Affected: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE · 2023
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

Other
Feb 23, 2021
1898 days ago

Your front passenger seat can collapse in a crash and injure the person sitting there.

Affected: SEATS · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.

Consequence

An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.

Remedy

DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.

Other
Sep 18, 2019
2422 days ago

Your head restraint can come loose in a crash and cause serious injury.

Affected: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

Consequence

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Other
Sep 6, 2020
2068 days ago

Your driveshaft can fail without warning and cause you to lose power or trigger airbags to deploy unexpectedly.

Affected: POWER TRAIN:DRIVELINE:DRIVESHAFT · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

Consequence

Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

Remedy

DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Brakes
Nov 24, 2020
1989 days ago

Your brake lines can leak and cause sudden brake failure while driving.

Affected: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

Consequence

The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

Brakes
Aug 2, 2022
1373 days ago

Your brake fluid reservoir can detach and leak, causing brake failure.

Affected: SERVICE BRAKES, HYDRAULIC:FLUID · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Consequence

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Steering
Jun 25, 2019
2507 days ago

Your power steering can suddenly stop working and make you lose control of the vehicle.

Affected: STEERING · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

Consequence

An unexpected loss of power steering assist can increase the risk of crash.

Remedy

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Steering
Sep 22, 2017
3148 days ago

Your power steering can shut off without warning and make the van hard to control.

Affected: STEERING:ELECTRIC POWER ASSIST SYSTEM · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Consequence

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Fuel System
Dec 21, 2023
867 days ago

Your fuel pump can shut down without warning and cause you to lose power while driving.

Affected: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · 2023
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

Steering
Oct 4, 2019
2406 days ago

Your power steering bolts can corrode and snap, leaving you unable to steer at low speeds.

Affected: STEERING:ELECTRIC POWER ASSIST SYSTEM · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Consequence

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Fuel System
Nov 29, 2018
2715 days ago

Your fuel hose can leak and catch fire while you drive or while parked.

Affected: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS · 2017
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Fuel System
Aug 3, 2022
1372 days ago

Your fuel hoses can come loose and leak fuel, starting a fire while you drive or park.

Affected: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS · 2022
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Other
Jul 29, 2018
2838 days ago

Your driveshaft can separate and cause you to lose power while driving.

Affected: POWER TRAIN:DRIVELINE:DRIVESHAFT · 2018
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

Consequence

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Other
Jul 24, 2019
2478 days ago

Your manual doesn't match your van's actual features, making crashes more likely.

Affected: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Consequence

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

Engine
May 22, 2018
2906 days ago

Your transmission support can loosen and cause the driveshaft to fail, leaving you without power to the wheels.

Affected: POWER TRAIN:AUTOMATIC TRANSMISSION · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

Consequence

Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Software
Feb 22, 2022
1534 days ago

Your rearview camera can freeze and hide what is behind your vehicle while backing up.

Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · 2018
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Consequence

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Suspension
Oct 16, 2017
3124 days ago

Your front wheel can detach while driving and cause you to lose control and crash.

Affected: SUSPENSION:FRONT:WHEEL BEARING · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.

Consequence

The loss of a front wheel would increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Electrical
Nov 7, 2025
180 days ago

Your rearview camera can fail, leaving you unable to see behind the vehicle when backing up.

Affected: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT · 2023
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Tires
Jul 7, 2022
1399 days ago

Your tires can fail if you overload the van, causing a crash.

Affected: TIRES · 2018
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."

Consequence

An overloaded vehicle may cause tire failure, increasing the risk of a crash.

Remedy

Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

Other
Jul 3, 2017
3229 days ago

Your blind spot monitoring system does not work, so you may not see vehicles beside you before changing lanes.

Affected: LANE DEPARTURE: BLIND SPOT DETECTION · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.

Consequence

If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.

Remedy

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Electrical
Aug 10, 2019
2461 days ago

Metal or other conductive material can fall into your battery compartment and start a fire while you drive or park.

Affected: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · 2020
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Consequence

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Full analysis: how to read the Mercedes-Benz METRIS recall history
Year range, common components, complaint patterns, and how to use this page.

Understanding the Mercedes-Benz METRIS recall history

The Mercedes-Benz METRIS currently has 22 recall campaigns indexed from the NHTSA public database. Each recall represents a formal campaign to fix a defect at no cost to the current owner. Owner complaints are self-reported incidents that haven't (yet) resulted in a recall but can indicate emerging patterns worth watching.

The most frequent recall categories for the METRIS in our dataset are fuel system (3), steering (3), and air bag (2). These clusters matter when you're shopping for a used METRIS: recalls in these systems tend to be the ones most likely to have been skipped by previous owners, because they aren't always visible during a routine test drive or pre-purchase inspection.

The tracked recalls span model years 2017–2023, with campaigns reported to NHTSA between 2016 and 2026. Not every model year carries every recall. Each campaign is scoped to a specific year range and often a specific build window, which is why a VIN lookup is the only way to know whether a particular METRIS is actually affected by any of these campaigns.

How to use this page

The safest path for an owner is to run your VIN through the checker above. A VIN query hits NHTSA's live API and tells you whether your specific METRIS has an open, unresolved recall. If you're researching a used METRISbefore buying, use the recall list below to understand the model's full history, then check the seller's VIN to see whether prior owners actually completed the free repairs. Many don't, and unresolved recalls can linger for years.

Figures are generated live from the RecallScanner dataset, which is sourced from NHTSA's public recall and complaint APIs and refreshed daily. RecallScanner is independent and not affiliated with Mercedes-Benz or any U.S. government agency.