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RecallScanner Severity Profile

Mercedes-Benz SPRINTER 2500

High-severity history4 critical campaigns among 69 total.
0
RecallScore
Critical
4
Fire risk
8
Crash risk
62
Injuries
0
Deaths
0
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All Recalls

69 campaigns
69 recalls 4 critical🔥 8 fire risk💥 62 crash risk
Model year
Airbag
Feb 17, 2023
1174 days ago

Your front side airbag may not deploy in a crash because loose wiring can disable it.

Affected: AIR BAGS:SIDE/WINDOW · 2022
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

Airbag
Aug 1, 2019
2470 days ago

Your passenger airbag can explode and send sharp metal fragments into the cabin.

Affected: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Airbag
Aug 1, 2019
2470 days ago

Your driver airbag can explode in a crash and send metal fragments through the cabin.

Affected: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Airbag
Feb 10, 2019
2642 days ago

Your airbags may not deploy in a crash, leaving you and your passengers unprotected.

Affected: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence

An inactive airbag system can increase the risk of injury in the event of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

Body
Oct 24, 2025
194 days ago

Your third-row seats can fail to protect passengers in a crash.

Affected: STRUCTURE:FRAME AND MEMBERS · 2024
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

Consequence

Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

Remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

Other
Oct 24, 2018
2751 days ago

Your right-side doors may lock shut and trap you inside during a crash.

Affected: LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 2018
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

Consequence

In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

Remedy

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

Electrical
Mar 24, 2024
773 days ago

Your ground connection can overheat and catch fire or cause you to lose power while driving.

Affected: ELECTRICAL SYSTEM:WIRING · 2023
FIRE RISKCRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

Consequence

An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

Remedy

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

Body
Dec 21, 2023
867 days ago

Your frame can lose stability in a crash, and third-row seats can collapse on passengers.

Affected: STRUCTURE:CRITICAL FASTENERS · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Consequence

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Body
Dec 21, 2023
867 days ago

Your partition wall can detach in a crash and injure you or your passengers.

Affected: STRUCTURE:CRITICAL FASTENERS · 2023
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Body
Dec 21, 2023
867 days ago

Your propeller shaft bearing can loosen and cause you to lose control of the van.

Affected: STRUCTURE:BODY · 2020
FIRE RISKCRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

Consequence

Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

Remedy

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

Other
Mar 20, 2019
2604 days ago

Your Sprinter or Metris may have loose safety parts that weren't inspected before leaving the factory.

Affected: UNKNOWN OR OTHER · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Consequence

Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy

DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Body
May 17, 2021
1815 days ago

Your front door can come loose in a crash and injure you or your passengers.

Affected: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

Consequence

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

Remedy

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Body
Dec 9, 2025
148 days ago

Your frame can weaken in a crash and increase injury risk.

Affected: STRUCTURE:FRAME AND MEMBERS · 2024
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

Consequence

Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Body
Nov 12, 2020
2001 days ago

Your engine hood can come loose in a crash and smash through the windshield into the cabin.

Affected: STRUCTURE:BODY:HOOD · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.

Consequence

In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.

Remedy

DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.

Other
Oct 3, 2021
1676 days ago

Your electric sliding door can open during a crash and throw passengers out of the vehicle.

Affected: LATCHES/LOCKS/LINKAGES:DOORS:LOCK · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence

In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

Remedy

DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

Other
Aug 12, 2020
2093 days ago

Your owner's manual may contain wrong or missing safety information and cause you to operate the vehicle incorrectly.

Affected: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

Consequence

If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

Remedy

DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

Body
Aug 10, 2019
2461 days ago

Your door may be too hard to open after a frontal crash, trapping you inside the vehicle.

Affected: STRUCTURE:BODY:DOOR · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

Consequence

If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

Remedy

DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

Seat Belts
Jul 7, 2021
1764 days ago

Your child's car seat can come loose in a crash because the seat belt won't lock.

Affected: SEAT BELTS:REAR/OTHER:RETRACTOR · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An unsecured child restraint system can increase the risk of injury during a crash.

Remedy

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

Other
Jun 11, 2019
2521 days ago

Your front seat can shift forward in a crash and injure you or your passengers.

Affected: SEATS · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

Consequence

In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.

Remedy

DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

Software
May 2, 2021
1830 days ago

Your emergency call system can send responders to the wrong location after a crash.

Affected: ELECTRICAL SYSTEM:SOFTWARE · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Body
Mar 5, 2018
2984 days ago

Your A-pillar can fail in a crash without proper welds, increasing injury risk.

Affected: STRUCTURE:BODY · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

Consequence

If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Other
Feb 10, 2019
2642 days ago

Your Sprinter or Metris left the factory without safety inspection and may have loose parts that cause a crash.

Affected: UNKNOWN OR OTHER · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Consequence

Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Other
Feb 7, 2019
2645 days ago

Your rear side windows can shatter in a crash, ejecting rear passengers from the vehicle.

Affected: VISIBILITY:GLASS, SIDE/REAR · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Consequence

In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

Software
Feb 6, 2021
1915 days ago

Your backup camera can go blank, blocking your rear view and causing a crash.

Affected: ELECTRICAL SYSTEM:SOFTWARE · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

Body
Jan 12, 2023
1210 days ago

Your windows can detach during a crash and cargo can fly loose inside the van.

Affected: STRUCTURE:BODY · 2023
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Electrical
Jan 3, 2024
854 days ago

Your wiring harness can short circuit and cause the engine to stall, power steering to fail, brakes to stop working, or a fire to start.

Affected: ELECTRICAL SYSTEM:WIRING · 2023
FIRE RISKCRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

Consequence

A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

Remedy

Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

Brakes
Feb 28, 2025
432 days ago

Your parking brake can fail and your vehicle can roll away while parked.

Affected: PARKING BRAKE · 2024
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

Consequence

Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

Brakes
Mar 25, 2020
2233 days ago

Your brake hose can chafe and leak fluid, making it harder to stop your van.

Affected: SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Consequence

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

Brakes
Dec 21, 2020
1962 days ago

Your rear brake calipers can leak fluid and make your brake pedal sink toward the floor.

Affected: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

Consequence

Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

Remedy

DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

Brakes
Oct 14, 2020
2030 days ago

Your brake hoses can leak and cause your brakes to fail, making you lose control while driving.

Affected: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

Consequence

Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

Brakes
Oct 3, 2021
1676 days ago

Your brake lights can stay on constantly and stop warning other drivers when you're braking.

Affected: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

Consequence

Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

Remedy

DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

Brakes
Jan 12, 2021
1940 days ago

Your brake hose can tear and leak fluid, making it harder to stop your van.

Affected: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.

Consequence

A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy

Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.

Steering
Oct 28, 2020
2016 days ago

Your power steering hose can detach and cause you to lose steering control while driving.

Affected: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

Fuel System
Jun 26, 2023
1045 days ago

Your fuel pump can shut down and cut engine power while you're driving.

Affected: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · 2022
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Steering
Feb 25, 2020
2262 days ago

Loose nuts and screws can fall into your exposed steering column and jam your steering wheel.

Affected: STEERING:COLUMN · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

Consequence

If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

Steering
Feb 25, 2020
2262 days ago

Your steering spindle screws can loosen and make the steering wheel stop responding while driving.

Affected: STEERING · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

Consequence

If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

Fuel System
Jul 11, 2019
2491 days ago

Your fuel pump can leak diesel and create slippery road conditions that cause crashes.

Affected: FUEL SYSTEM, DIESEL · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.

Consequence

A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.

Steering
Jun 4, 2021
1797 days ago

Your power steering return line hose can detach and cause you to lose steering control.

Affected: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

Consequence

A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

Fuel System
Sep 29, 2020
2045 days ago

Your fuel line clamps can loosen and leak fuel, causing your van to catch fire.

Affected: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS · 2020
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Consequence

A fuel leak can increase the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

Other
Apr 27, 2022
1470 days ago

Your rearview camera can stop working, blocking your view and causing a crash when backing up.

Affected: BACK OVER PREVENTION:DISPLAY FUNCTION · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Other
Mar 26, 2020
2232 days ago

Your parking brake may not hold the vehicle, causing it to roll away and crash.

Affected: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

Electrical
Mar 24, 2023
1139 days ago

Your instrument cluster can go blank and hide your speed, fuel level, and warning lights while driving.

Affected: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 2022
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Tires
Nov 21, 2017
3088 days ago

Your spare tire can fall off and become a dangerous road hazard.

Affected: TIRES:TEMPORARY/EMERGENCY SPARE TIRE · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

Consequence

If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

Engine
Oct 21, 2022
1293 days ago

Your parking brake can fail and your van can roll away while parked.

Affected: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL · 2022
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Other
Dec 19, 2019
2330 days ago

Your cargo can break loose and slide into the cab during sudden stops or turns.

Affected: EQUIPMENT · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

Consequence

If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

Other
Sep 18, 2019
2422 days ago

Your hood can pop open while driving and block your view of the road.

Affected: LATCHES/LOCKS/LINKAGES:HOOD:LATCH · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

Consequence

A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

Lighting
Apr 18, 2019
2575 days ago

Your high beams can stay on and blind oncoming drivers, causing a crash.

Affected: EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

Consequence

Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

Tires
Mar 18, 2020
2240 days ago

Your winter tires may be installed backwards and cause you to lose control in wet or snowy conditions.

Affected: TIRES · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

Consequence

A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.

Other
Mar 18, 2020
2240 days ago

Your spare tire label may show only kilometers per hour, causing you to drive faster than the tire can handle and crash.

Affected: EQUIPMENT:OTHER:LABELS · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

Consequence

With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

Other
Mar 18, 2020
2240 days ago

Your spare tire can fail at high speed and cause a crash if you don't know its speed limit.

Affected: EQUIPMENT:OTHER:LABELS · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

Consequence

Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

Other
Oct 17, 2025
201 days ago

Your automatic emergency braking can stop working and you won't know until a crash happens.

Affected: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR · 2025
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

Consequence

An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Remedy

Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.

Software
Feb 17, 2021
1904 days ago

Your rearview camera may not show what is behind you when backing up, risking a crash.

Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Suspension
Dec 15, 2023
873 days ago

Your front left suspension strut bolt can loosen and cause you to lose steering control.

Affected: SUSPENSION:FRONT · 2023
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

Consequence

A loss of steering control can increase the risk of a crash.

Remedy

Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

Software
Dec 15, 2021
1603 days ago

Your van can roll away even after you shift into Park if you forget the parking brake.

Affected: ELECTRICAL SYSTEM:SOFTWARE · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Consequence

Unintentional vehicle movement can increase the risk of a crash.

Remedy

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Other
Feb 15, 2018
3002 days ago

Your van's weight label may be wrong, causing it to become dangerously overloaded and crash.

Affected: EQUIPMENT:OTHER:LABELS · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

Consequence

The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Electrical
Dec 13, 2024
509 days ago

Your dashboard display can be too bright and hide critical safety information while driving.

Affected: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 2022
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Lighting
Dec 8, 2019
2341 days ago

Your taillights can go dark when you switch the light dial, making other drivers unable to see you.

Affected: EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.

Consequence

Reduced taillight visibility increases the risk of a crash.

Remedy

MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.

Suspension
Sep 7, 2024
606 days ago

Your rear axle can shift out of position and cause you to lose control of the van.

Affected: SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE · 2024
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Consequence

An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Lighting
Sep 4, 2019
2436 days ago

Your headlight angle can shift unexpectedly and blind oncoming drivers or cut visibility when you need it most.

Affected: EXTERIOR LIGHTING:HEADLIGHTS · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.

Consequence

Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.

Remedy

DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.

Other
Sep 2, 2022
1342 days ago

You can overload your Sprinter van without knowing it, causing tire failure and a crash.

Affected: EQUIPMENT:OTHER:LABELS · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Consequence

The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.

Remedy

Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Interim owner notifications were mailed to owners on March 4, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RE58HIN.

Suspension
Aug 3, 2022
1372 days ago

Your torsion bar can fail and cause you to lose steering control at any speed.

Affected: SUSPENSION:FRONT:SPRINGS:TORSION BAR · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.

Consequence

An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.

Remedy

Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge. Owner notification letters were mailed August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VADREH.

Electrical
May 4, 2021
1828 days ago

Your instrument cluster display can be too bright and block your vision while driving.

Affected: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 2020
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence

A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Body
Jan 12, 2021
1940 days ago

Your rear step can detach while driving and cause a crash.

Affected: STRUCTURE · 2021
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

Consequence

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

Software
May 20, 2022
1447 days ago

Your emergency call system can fail when you need it most in a crash.

Affected: ELECTRICAL SYSTEM:SOFTWARE · 2021
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Engine
Dec 2, 2020
1981 days ago

Hot exhaust gases can leak from your EGR pipe and start a fire under your van.

Affected: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) · 2019
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

Consequence

If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

Engine
Dec 2, 2020
1981 days ago

Your exhaust can leak into the engine compartment and cause a fire.

Affected: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · 2019
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.

Consequence

An exhaust gas leak in the engine compartment increases the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.

Electrical
Nov 7, 2022
1276 days ago

Your generator wiring can overheat and cause a fire while you drive.

Affected: ELECTRICAL SYSTEM:WIRING · 2021
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.

Consequence

An electrical surge can increase the risk of a fire.

Remedy

Dealers will inspect and correct the wiring harness connection, as necessary, free of charge. Owner notification letters were mailed August 10, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS3LE54ELE.

Electrical
Jun 10, 2021
1791 days ago

Your battery cable duct can come loose and cause an electrical fire while driving or parked.

Affected: ELECTRICAL SYSTEM:WIRING · 2021
FIRE RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.

Consequence

An electrical short can increase the risk of a fire.

Remedy

Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.

Electrical
Feb 6, 2021
1915 days ago

Your side airbag may not deploy in a crash because wiring is pinched in the swivel seat frame.

Affected: ELECTRICAL SYSTEM · 2021
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Consequence

Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Remedy

Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

Full analysis: how to read the Mercedes-Benz SPRINTER 2500 recall history
Year range, common components, complaint patterns, and how to use this page.

Understanding the Mercedes-Benz SPRINTER 2500 recall history

The Mercedes-Benz SPRINTER 2500 currently has 69 recall campaigns indexed from the NHTSA public database. Each recall represents a formal campaign to fix a defect at no cost to the current owner. Owner complaints are self-reported incidents that haven't (yet) resulted in a recall but can indicate emerging patterns worth watching.

The most frequent recall categories for the SPRINTER 2500 in our dataset are electrical (12), brake (6), and steering (4). These clusters matter when you're shopping for a used SPRINTER 2500: recalls in these systems tend to be the ones most likely to have been skipped by previous owners, because they aren't always visible during a routine test drive or pre-purchase inspection.

The tracked recalls span model years 2017–2025, with campaigns reported to NHTSA between 2017 and 2025. Not every model year carries every recall. Each campaign is scoped to a specific year range and often a specific build window, which is why a VIN lookup is the only way to know whether a particular SPRINTER 2500 is actually affected by any of these campaigns.

How to use this page

The safest path for an owner is to run your VIN through the checker above. A VIN query hits NHTSA's live API and tells you whether your specific SPRINTER 2500 has an open, unresolved recall. If you're researching a used SPRINTER 2500before buying, use the recall list below to understand the model's full history, then check the seller's VIN to see whether prior owners actually completed the free repairs. Many don't, and unresolved recalls can linger for years.

Figures are generated live from the RecallScanner dataset, which is sourced from NHTSA's public recall and complaint APIs and refreshed daily. RecallScanner is independent and not affiliated with Mercedes-Benz or any U.S. government agency.