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RecallScanner Severity Profile

Mercedes-Benz SPRINTER 3500

Watch12 recall campaigns, verify by VIN.
0
RecallScore
Critical
2
Fire risk
0
Crash risk
12
Injuries
0
Deaths
0
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All Recalls

12 campaigns
12 recalls 2 critical💥 12 crash risk
Model year
Airbag
Aug 1, 2019
2569 days ago

Your passenger airbag can explode and send sharp metal fragments into the cabin.

Affected: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Airbag
Aug 1, 2019
2569 days ago

Your driver airbag can explode in a crash and send metal fragments through the cabin.

Affected: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Other
Oct 24, 2018
2850 days ago

Your right-side doors may lock shut and trap you inside during a crash.

Affected: LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 2018
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

Consequence

In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

Remedy

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

Other
Mar 20, 2019
2703 days ago

Your Sprinter or Metris may have loose safety parts that weren't inspected before leaving the factory.

Affected: UNKNOWN OR OTHER · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Consequence

Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy

DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Body
Dec 9, 2025
247 days ago

Your frame can weaken in a crash and increase injury risk.

Affected: STRUCTURE:FRAME AND MEMBERS · 2024
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

Consequence

Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Body
Mar 5, 2018
3083 days ago

Your A-pillar can fail in a crash without proper welds, increasing injury risk.

Affected: STRUCTURE:BODY · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

Consequence

If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Tires
Nov 21, 2017
3187 days ago

Your spare tire can fall off and become a dangerous road hazard.

Affected: TIRES:TEMPORARY/EMERGENCY SPARE TIRE · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

Consequence

If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

Lighting
Apr 18, 2019
2674 days ago

Your high beams can stay on and blind oncoming drivers, causing a crash.

Affected: EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

Consequence

Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

Other
Feb 15, 2018
3101 days ago

Your van's weight label may be wrong, causing it to become dangerously overloaded and crash.

Affected: EQUIPMENT:OTHER:LABELS · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

Consequence

The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Other
Dec 14, 2017
3164 days ago

Your crosswind assist system can fail to brake automatically in strong winds, raising crash risk.

Affected: LANE DEPARTURE: ASSIST · 2017
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.

Consequence

If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.

Remedy

DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.

Lighting
Sep 4, 2019
2535 days ago

Your headlight angle can shift unexpectedly and blind oncoming drivers or cut visibility when you need it most.

Affected: EXTERIOR LIGHTING:HEADLIGHTS · 2019
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.

Consequence

Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.

Remedy

DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.

Other
Mar 2, 2021
1990 days ago

Your electronic stability control can shut off and make your van harder to control on curves or wet roads.

Affected: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE · 2018
CRASH RISK
NHTSA
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

Consequence

If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

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Full analysis: how to read the Mercedes-Benz SPRINTER 3500 recall history
Year range, common components, complaint patterns, and how to use this page.

Understanding the Mercedes-Benz SPRINTER 3500 recall history

The Mercedes-Benz SPRINTER 3500 currently has 12 recall campaigns indexed from the NHTSA public database. Each recall represents a formal campaign to fix a defect at no cost to the current owner. Owner complaints are self-reported incidents that haven't (yet) resulted in a recall but can indicate emerging patterns worth watching.

The most frequent recall categories for the SPRINTER 3500 in our dataset are lighting (2), air bag (2), and tire / wheel (1). These clusters matter when you're shopping for a used SPRINTER 3500: recalls in these systems tend to be the ones most likely to have been skipped by previous owners, because they aren't always visible during a routine test drive or pre-purchase inspection.

The tracked recalls span model years 2017–2024, with campaigns reported to NHTSA between 2017 and 2025. Not every model year carries every recall. Each campaign is scoped to a specific year range and often a specific build window, which is why a VIN lookup is the only way to know whether a particular SPRINTER 3500 is actually affected by any of these campaigns.

How to use this page

The safest path for an owner is to run your VIN through the checker above. A VIN query hits NHTSA's live API and tells you whether your specific SPRINTER 3500 has an open, unresolved recall. If you're researching a used SPRINTER 3500before buying, use the recall list below to understand the model's full history, then check the seller's VIN to see whether prior owners actually completed the free repairs. Many don't, and unresolved recalls can linger for years.

Figures are generated live from the RecallScanner dataset, which is sourced from NHTSA's public recall and complaint APIs and refreshed daily. RecallScanner is independent and not affiliated with Mercedes-Benz or any U.S. government agency.

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