Acura TLX

Description of Safety Defect: While starting car up, the digital instrument cluster (speedometer and all primary driver instrumentation) goes completely black with no warning. The infotainment system continues to operate normally. After driving a short distance (sometimes only a few miles), the vehicle then experiences a complete loss of power steering, making the car extremely difficult or impossible to control. This creates an immediate risk of a crash, especially at speed or during turning. In multiple instances, after this failure occurs, the vehicle also becomes difficult to shut off, remaining in accessory or powered states despite attempts to turn the vehicle off. This defect involves simultaneous failure of: •Driver instrumentation display •Electric power steering assistance •Normal ignition shutdown behavior The loss of steering assist results in a sudden and unexpected loss of vehicle control. This appears to be an electronic or control-module failure affecting multiple safety-critical systems. Safety Impact: This defect poses a serious risk of crash, injury, or death due to sudden loss of steering assistance and lack of speed/vehicle status information while driving. Frequency: Has occurred twice - each time requiring roadside assistance to get the car to the dealer Warning Lights or Messages: None - just complete loss of instrumentation cluster Dealer Response (if applicable): Dealer initially claimed it had fixed, but it occurred again within 24 hours of retrieving from dealer. Dealer has now had car go over a week claiming that it needs to generate the fault state more than once before it will make any warranty repairs

Infotainment system shuts down while driving and ultimately causes the power to drain from the vehicle leaving the vehicle inoperative. This is the second time this has happened. Acura has already repaired once with less than 1000 miles on the car. Now it’s happening again.

We have three Acura vehicles at home and this is the newest one - 2025 TLX A-Spec. The vehicle is only a few months old and already suffered two INFORTAINMENT Screen failures. This is the primary screen on the dash that shows navigation and other information. The screen goes dark completely due to either an electronics/hardware issue or a software issue. This could be a safety issue if the driver is driving using the map app at a busy intersection, and the screen stops working. Once it is out of order, the only way to fix it is taking it back to dealer and do a battery level re-set. Not acceptable! Please investigate and start a recall if needed. Thanks so much for your time.

While driving in humid, rainy conditions for over five hours, I experienced a sudden and dangerous loss of acceleration. Moisture appears to have built up, resulting in a misfire and a flashing MIL/Check Engine light. This occurred while I was overtaking another vehicle just before entering a restricted-width construction zone, making the situation extremely hazardous. The complete loss of acceleration lasted for about a minute. Afterward, I was only able to maintain minimal speed by flooring the accelerator. I continued in this limited-power mode until I could safely exit the highway. After shutting off the vehicle for 10 minutes, I restarted it, and it operated normally. After researching this issue, I found active recalls and service bulletins describing this exact behavior, including: NHTSA Recall Number: 25V-031 Acura Campaign Number: EL1 Service Bulletin Number: 25-010 Additionally, an earlier bulletin describes identical symptoms: Service Bulletin Number: 20-053 (Version 4, dated March 12, 2024) Despite these matches, my VIN does not show any active recalls or bulletins. When I brought the car into the dealership to address this issue under the bulletin, they informed me they could not perform any service since my VIN was not listed. Given the severity of what occurred, I am requesting urgent assistance in updating or reviewing the recall eligibility for my vehicle. I would like to prevent this issue from recurring, especially in dangerous conditions. Thank you for your attention, and I look forward to your prompt response.

Was driving in the car for a while and the dashboard just turned off. Could not see speed or any other safety controls.

I understand Honda isn't doing soo well so I hope this is added to the list of the feds research we just bought this tlx aspec don't understand how these cars need to be 4000lbs but anyway the gas mileage advertised is not what you get I've seen on multiple forms people are saying they experience 13 mpg and on a cylinder engine that is just not acceptable 2 hear grinding noises in our drive train that the dealership doesn't hear unless it shows up in a scan tool 3 the engine has very loud valve tapping sound the tail tips have alot of black soot on them also evident of too lean gas mixture 200 dollars in gas in 8 days of owning this NEW car the transmission also has a mind of its own in sport mode reving the motor to 2 and 3k rpm all by itself and staying there till I tap on the gas pedal a few times and no the rug is not interference with the pedal it's all these companies going to electrical sensors instead of a cable that goes from the pedal to the throttle body like it should have always stayed. Getting rid of this thing as soon as possible soo the fed should also look at the newer ones ....

Ok I purchased this vehicle in march of 2024 by May I started getting a vibration at highway speeds in front of vehicle...I brought to dealer and they told me there is a plastic peice broken on both front wheels it's inside you can not see it when tire is on ...the dealer told me they were using my rim and tire coverage I purchased extra when I bought the car ...I told them that's road hazzard I didn't hit anything they used it anyway ...I get the car back 3 weeks later vibration again this time in the back I bring it back in they tell me same issue as the front the sound deadner broke in bother wheels again no damage on outside of rim and I never hit anything I told them go through warranty they told me there rep said use the road hazzard ....I argued and called corporate....honda Corp made a claim number said they would call my dealership but instead just called the rep and of course he said use road hazzard ....so they did now I have 4 brand new wheels same ones ....not sure if this will happen again with new 1s but I have met few other people on the internet with same exact prob ...my opinion is its a manufacturer defect in the wheels or some of the wheels and acura/honda is trying to bury it to avoid a safety recall ....the more people they get to use rim and tire the more this goes away and this is a serious safety issue as the rims when they break destroy the inside of the tire and if causes a blowout on the highway could end up in severe injury or death....someone needs to go after them ....